Our service

If you are interested in our ethical sale and rent back scheme, the first step is to complete our Online enquiry form

We will assess your needs and, if we believe we can help, will arrange for a qualified adviser to visit you. The adviser will:

• explain how our scheme works & the options available to you
• ensure our scheme is right for you
• tell you about other options which may be available (such as government schemes)
• assess your financial circumstances
• arrange to have your house valued
• inform you about your right to change your mind
• give you a copy of our customer charter

Following this meeting, the adviser will arrange for a Pre Sale Disclosure document to be sent to you, which sets out what we may be able to offer you. This will include:

• how much we are willing to pay for your house, which is usually between 60% and 75% of its open market value
• the rent we will charge for you to remain as a tenant for the 5 year term of your tenancy agreement

It is called a Pre Sale Disclosure because we will require further information to be confirmed, such as income details, a gas certificate and valuation reports before we can make a formal stage one offer. Subsequently you will have a fourteen day cooling off period to decide whether you wish to proceed. Once the fourteen days has passed we will confirm the terms of the agreement with the issuance of a final offer.

The meeting with our adviser is free of charge and, if you receive a formal offer, you will not be pressured into making a decision and will have the right to change your mind. 

Before we can buy your house we will:

• ask you to confirm that you understand and are happy with our conditional offer. This does not commit you to proceed and you can still change your mind, at no cost to yourself
• value your house. Two valuation reports will be performed by independent chartered surveyors, which we will pay for. If the valuers need access to your home, they will phone you to arrange a convenient time.
• advise you to take independent legal or financial advice
• offer you a free legal service from a panel of independent lawyers. If you prefer to use your own lawyer, we will pay £500 towards your legal cost
• have your gas and electric systems checked. As a responsible landlord we want you to be safe in your home and so will instruct professional gas and electricity technicians to evaluate these systems against current safety standards.
• ask you to sign a sale and rent back agreement. This is a legally binding document confirming the basis on which we will buy your home from you
• ask you to sign an assured shorthold tenancy agreement. This specifies the basis on which we will rent your home back to you

All our dealings with you will remain confidential and we will not divulge them to any third party without your prior permission.

The terms of your tenancy will be explained in an assured shorthold tenancy agreement, which will run for an agreed period of 5 years.

As a tenant, you will have a number of important responsibilities, which include the following:

Maintenance - you must continue to look after the property and report any problems

Improvements - If you want to make any improvements such as decorating or installing a new bathroom, you should check with us first.

Leaving - If you want to leave the property, we will expect it to be in no worse condition than when we purchased it from you.

Utilities  - You will be responsible for the payment of all utilities. These include gas, electricity, telephone, water rates and council tax.

Insurance – We will pay for buildings insurance, but you will be responsible for insuring the contents of your home.

As your landlord, we will:

• ensure your house remains in a safe state of repair. This includes maintaining the electrics, plumbing, central heating, windows and the roof
• pay for buildings insurance
• maintain any gas appliances in accordance with statutory regulations
• retain a full set of keys. However, we will not enter your property without your permission, unless it is an emergency

Selling your house to Residential Property Solutions Ltd may free-up money which you can use to repay any outstanding debts. Your solicitor will make arrangements to repay your mortgage and any other secured loans. However, it will be your responsibility to make arrangements with your bank, credit card company and any other financial organisations, to repay any outstanding unsecured debts.

We strongly recommend that you:

• find out from your lenders if you will have to pay any early redemption penalties
• take professional advice before doing anything
• continue to make all monthly loan payments until the loans have been redeemed
• check if you can repay your loans early
• ensure that you can repay  all or most of your debts from the price we pay for your house
• can afford to pay future rent payments each month
• write a budget so that you can see all of your income and expenditure
• don’t ignore any future financial problems

If, at any time during your term as a tenant, you want to buy back your home, you can do so.

To set a price to enable you to buy back your home, we work out its open market value based on the average of two valuations.

The buy back price cannot be less than the original market value and completion must occur within 30 days of the valuation.

Take a look at the 'typical example' to see how the buy back arrangement works.

If you are interested in our ethical sale and rent back scheme, the first step is to complete our Online enquiry form

We will assess your needs and, if we believe we can help, will arrange for a qualified adviser to visit you. The adviser will:

• explain how our scheme works & the options available to you
• ensure our scheme is right for you
• tell you about other options which may be available (such as government schemes)
• assess your financial circumstances
• arrange to have your house valued
• inform you about your right to change your mind
• give you a copy of our customer charter

Following this meeting, the adviser will arrange for a Pre Sale Disclosure document to be sent to you, which sets out what we may be able to offer you. This will include:

• how much we are willing to pay for your house, which is usually between 60% and 75% of its open market value
• the rent we will charge for you to remain as a tenant for the 5 year term of your tenancy agreement

It is called a Pre Sale Disclosure because we will require further information to be confirmed, such as income details, a gas certificate and valuation reports before we can make a formal stage one offer. Subsequently you will have a fourteen day cooling off period to decide whether you wish to proceed. Once the fourteen days has passed we will confirm the terms of the agreement with the issuance of a final offer.

The meeting with our adviser is free of charge and, if you receive a formal offer, you will not be pressured into making a decision and will have the right to change your mind. 

Before we can buy your house we will:

• ask you to confirm that you understand and are happy with our conditional offer. This does not commit you to proceed and you can still change your mind, at no cost to yourself
• value your house. Two valuation reports will be performed by independent chartered surveyors, which we will pay for. If the valuers need access to your home, they will phone you to arrange a convenient time.
• advise you to take independent legal or financial advice
• offer you a free legal service from a panel of independent lawyers. If you prefer to use your own lawyer, we will pay £500 towards your legal cost
• have your gas and electric systems checked. As a responsible landlord we want you to be safe in your home and so will instruct professional gas and electricity technicians to evaluate these systems against current safety standards.
• ask you to sign a sale and rent back agreement. This is a legally binding document confirming the basis on which we will buy your home from you
• ask you to sign an assured shorthold tenancy agreement. This specifies the basis on which we will rent your home back to you

All our dealings with you will remain confidential and we will not divulge them to any third party without your prior permission.

The terms of your tenancy will be explained in an assured shorthold tenancy agreement, which will run for an agreed period of 5 years.

As a tenant, you will have a number of important responsibilities, which include the following:

Maintenance - you must continue to look after the property and report any problems

Improvements - If you want to make any improvements such as decorating or installing a new bathroom, you should check with us first.

Leaving - If you want to leave the property, we will expect it to be in no worse condition than when we purchased it from you.

Utilities  - You will be responsible for the payment of all utilities. These include gas, electricity, telephone, water rates and council tax.

Insurance – We will pay for buildings insurance, but you will be responsible for insuring the contents of your home.

As your landlord, we will:

• ensure your house remains in a safe state of repair. This includes maintaining the electrics, plumbing, central heating, windows and the roof
• pay for buildings insurance
• maintain any gas appliances in accordance with statutory regulations
• retain a full set of keys. However, we will not enter your property without your permission, unless it is an emergency

Selling your house to Residential Property Solutions Ltd may free-up money which you can use to repay any outstanding debts. Your solicitor will make arrangements to repay your mortgage and any other secured loans. However, it will be your responsibility to make arrangements with your bank, credit card company and any other financial organisations, to repay any outstanding unsecured debts.

We strongly recommend that you:

• find out from your lenders if you will have to pay any early redemption penalties
• take professional advice before doing anything
• continue to make all monthly loan payments until the loans have been redeemed
• check if you can repay your loans early
• ensure that you can repay  all or most of your debts from the price we pay for your house
• can afford to pay future rent payments each month
• write a budget so that you can see all of your income and expenditure
• don’t ignore any future financial problems

If, at any time during your term as a tenant, you want to buy back your home, you can do so.

To set a price to enable you to buy back your home, we work out its open market value based on the average of two valuations.

The buy back price cannot be less than the original market value and completion must occur within 30 days of the valuation.

Take a look at the 'typical example' to see how the buy back arrangement works.